Escondido, CA 92029 Our Code of Ethics

49 Verified Review(s)

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

what our customers say

The team is dependable and genuine. Highly recommend!

Jericho Fabie, 08/22/2022

I have been going to Alternative Automotive for over twenty years. There has never been a time when I have not been greeted and welcomed. I have always been pleased with their service on my cars. I wouldn't go anywhere else.

Catherine Allen, 08/07/2022

Great service, quality service. Always upfront as to any issues, no hard sell. You can trust what they say.

Roy Webb, 07/12/2022

First experience with Alternative Automotive was a great one. My car broke down and Daniel and the team had me in and out in no time and back on the road. They were very professional and honest to work with. I will definitely be back next time I need service for my autos.