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Best Auto Repair, Escondido

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CODE OF ETHICS

 54 Verified Review(s)

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

what our customers say

I am always well taken care of in my visits to Alternative Automobile. The service is efficient, friendly, and very professional. The peace of mind they give me through their services is invaluable to me.
V
, 02/25/2023

Always the best!
E
, 02/24/2023

Always walk out after my Lexus has been serviced feeling like I got an honest deal! I have been coming here for several years now- integrity definitely shows at this place! Don't hesitate to call!
L
, 01/25/2023

First time dealing with AA was great. Got us in for a service same day (with no prior heads up) and took care of a laundry list of things for us on our 2017 Colorado. Experienced shop staff with quality customer service. Thank you Daniel & Team!
A
, 01/23/2023

Honest, excellent communication, willing to work on an old vehicle like my 94 80 series.
F
, 12/07/2022

The team is dependable and genuine. Highly recommend!
J
, 08/22/2022

  • ASE (Automotive Service Excellence)
  • Interstate Batteries
  • Denso
  • NSK
  • Lyft
  • Free Wifi
  • The Bible Project
  • Orphans Unlimited
  • Samaritan's Purse
  • Christian Record Services for the Blind
  • Car Care Aware
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