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Best Auto Repair, Escondido

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CUSTOMER SERVICE

 52 Verified Review(s)

At Alternative Automotive, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Alternative Automotive. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Alternative Automotive, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Alternative Automotive focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Alternative Automotive, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1995, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 760-480-0851 or email us.


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what our customers say

Always walk out after my Lexus has been serviced feeling like I got an honest deal! I have been coming here for several years now- integrity definitely shows at this place! Don't hesitate to call!
L
, 01/25/2023

First time dealing with AA was great. Got us in for a service same day (with no prior heads up) and took care of a laundry list of things for us on our 2017 Colorado. Experienced shop staff with quality customer service. Thank you Daniel & Team!
A
, 01/23/2023

Honest, excellent communication, willing to work on an old vehicle like my 94 80 series.
F
, 12/07/2022

The team is dependable and genuine. Highly recommend!
J
, 08/22/2022

I have been going to Alternative Automotive for over twenty years. There has never been a time when I have not been greeted and welcomed. I have always been pleased with their service on my cars. I wouldn't go anywhere else.
C
, 08/07/2022

Great service, quality service. Always upfront as to any issues, no hard sell. You can trust what they say.
R
, 07/12/2022

  • ASE (Automotive Service Excellence)
  • Interstate Batteries
  • Denso
  • NSK
  • Lyft
  • Free Wifi
  • The Bible Project
  • Orphans Unlimited
  • Samaritan's Purse
  • Christian Record Services for the Blind
  • Car Care Aware
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