Customer Reviews

Escondido, CA

I recently purchased a used Lexus GX460 and wanted to find a reputable shop to thoroughly inspect the car and give it a fresh oil change. The pricing was fair and they were able to see me same day which was great. No high pressure sales tactics, just facts and great service. I will be bringing my cars here moving forward. Great shop!

Kelvin To

Escondido, CA

Quality work. Trusted service operation for all our cars make and models. Great value.

Desiree Victoria

Escondido, CA

Awesome. They deliver excellent service, on time and make you feel like the most important customer in the world. They repair what needs to be repaired and then let you know if there’s anything else you should consider - don’t get me wrong, they don’t nickel and dime you like the car dealers. They explain what they recommend and then leave the decision up to you with absolutely no pressure. Great place!

Mark Schaa

Escondido, CA

I love this place they take great care of my cars and they don’t ignore my concerns when I have them. They always charge me fairly and I never have issues.

Kalee Carpenter

Escondido, CA

The team was fantastic, would highly recommend! My repair ended up being covered under a manufacture warranty, they let me know and recommended I take it there instead.

Dominic Bartolo

Escondido, CA

Wonderful place to take your vehicle for proper care. Thumbs up for the whole crew. Thank you guys.

Masood Bagheri

Escondido, CA

Thank you guys for getting us in and out. We needed an oil change, new battery, tire rotation and other maintenance. We were in there for about 1-2 hours but it went by quick. They also make it comfortable for the kiddos and able to watch TV. Thank you for getting us back home safe and our car safe on the road.

Michelle Riley

Escondido, CA

Service is great. Got my oil change and spark plugs replaced. Very friendly people! Will be returning for future car maintenance.

Angelic Wear

Escondido, CA

These mechanics did wonderful at getting me scheduled, back in my own car ASAP, making all the needed repairs when my brake line ruptured.

Melinda Maul

Escondido, CA

Fast turnaround, great job

David John Carnell

Escondido, CA

Alternative Auto is incredible! Steve (the owner) is always pleasant to talk with. Armando is so professional and organized so scheduling and check-in is so smooth. The mechanics do such a fabulous job and are always very thorough. We could not be any happier with everything and will definitely continue coming back! Absolutely impressive auto service!

Walt Spillane

Escondido, CA

Very impressed with this shop. Clean environment and super nice, knowledgable mechanics and manager. This place will be the new maintenance facility for all,my cars!

Ronald Aanerud

Escondido, CA

Excellent customer service and very fair prices. This is a family owned business and the staff is very helpful and knowledgeable and well trained.

Chuck Toth

Escondido, CA

Excellent service. Appointment at 9:00am for oil change & full 60K service on my Mercedes GLC 300. Greeted by Armando with friendly welcome. Service completed and I’m out the door at 10:00am. I’m a long time customer of Alternative Auto and highly recommend their service.

David

Escondido, CA

Very friendly, straight forward, no upscale or pressure, just honest assessment of vehicle. Went extra mile to look for best price on parts.

Deni Curtis

Escondido, CA

I highly recommend Alternative Automotive Inc. for vehicle repairs. Our Kia Soul was stolen and when it was recovered it had a broken steering column, broken rear passenger window, broken glass in the interior, and damage to the bumper/rear panel. We happened to find Alternative Auto by chance and we are very glad we did! Armando and his team did an excellent job at making all the repairs, detailing the interior, and fixing our windshield. Throughout the entire process, Armando was nothing but kind, professional, and transparent. He also dealt 100% with the insurance company on the supplemental estimate. We are very appreciative and will definitely be referring friends and family to Alternative Auto Inc. when they need vehicle repairs.

Daniel Torres

My Mercedes check Engine Light Came on, Easy Fix and Low price Outstanding Service and Bilingual (Spanish) Thanks Armando ,

Jessica

Alternative Automotive really took care of me. I was out of town visiting my mother who is elderly and not doing well. Our AC was not blowing cold. They took me in last minute and got our AC blowing ice cold. Their staff was very friendly and prompt with their service. Our AC is now blowing ice cold and we are happy campers traveling. Thank you so much Alternative Automotive!!! I would highly recommend!

Frank Garnevicus

Excellent customer service! They were friendly and affordable.

Carmen Rosas

I went in needing an oil change. I also needed my brakes checked. They did a full check of my car, rotated the tires, and made sure my brakes were good while they changed out my Oil. Fast easy and a very fair price. They also will give you a heads up on any other repair your car may need with zero pressure of getting it done right then and their. I recommend this place to my friends, family, and co-workers.

Kyle Herbol

Written for Eric: I purchased a 2007 Nissan Versa for a few hundred dollars, I knew monies were owed and it would not pass smog, hence the low$$. I took the Versa to Alternative Auto, they found me a CARB-compliant converter for a reasonable price, installed it and also just basically got the car up to par. Get this, when I took it to smog the inspector stated, "I haven't seen many that came back that good on emissions, whoever worked on your car is a really good mechanic, you're going to get a lot more miles out of it". Getting the car up to par wasn't cheap, but it is good to be reassured that Alternative Auto does quality work. THANK YOU Mondo & Team! & a shout out to your awesome mechanic THANK YOU!!

Gayle Rios

The staff here is courteous and professional. I didn't have an appointment, but they were able to work on my car right away. The waiting area is clean. And the price is much better than the dealership.

Martha Garvey

I have been going to this mechanic shop for years and they've taken great care of my Corvette especially on days like today was emergency and I didn't have any AC. They got me in right away and within three hours I had my car back fixed. I highly recommend them.

Tonya Lennon

Great first time experience - fast work, good communication and service! Much better knowledge (and more affordable) over the dealership service center.

BrickBro Fee

I have used AA for a variety of automotive repairs and services. They are more than reasonably priced. I live in Encinitas and drive all the way to Escondido. They are 1/2 the price....

Ronald Strange

Awesome, personalized, honest services. I have total confidence in the service advisor's (Daniel Ramos) recommendations. I've been coming here for my Lexus services for 20+ years!

PJ M (Patsy)

Steve, Daniel and the team, you guys are excellent. I really appreciate the great service, communication, help, clear explanations and honesty about everything. You guys rock!

Ben Jordan

This shop was recommended to me by two neighbors who also own a Land Cruiser, after my old mechanic retired. Their customer service is top notch. A few examples: some years ago I brought the LC for service and when I picked it up there was a weird noise. The owner drove all the way to my office in Carlsbad to pick up the vehicle and have it fixed ( they had forgotten to test drive it after service, and there was an issue with alignment). Today I came in to have the A/C looked at, and was bracing for a potential long wait, and they offered to get me a ride home at their cost! Wholeheartedly recommend if you own a Japanese car. We also have a 4Runner and a Lexus that they take great care of.

J A

auto repair shop in North County. Steve (the owner) is very competent with car repairs. If you have a problem with your car, he will find it and fix it. Daniel is also a very good mechanic and can answer most, if not all, of your questions. I really like the fact that they have suppliers with stock ready for delivery within hours so you won't need to go back to repair something (in my opinion based on my car's service history). I will would definitely recommend Alternative Automotive!

M. C.

A great place for all your automotive needs, maintenance, and repairs. Oil change DONE. Thank you for your excellent service, "Alternative Automotive".

Napoleon Corona

OUTSTANDING service from Daniel, as always!!! Thank you so much Daniel!

MF Rabago

Amazing experience. Honest mechanic. I would highly reccomend

James Eccles

We took our 2015 Lexus RX 350 in for service. Thought it would be an expensive repair (coming from another auto repair business) it turned out to be a brake repair (front & rear) Referred by a friend, they were able to turn the rotors to save money. In summary, quick service, honest, and friendly customer service.

Joseph Barbee

Alternative automotive has a team who cares about you and your car. Communication throughout the process of my car getting fixed with knowledgeable peeps who actually care and take pride in their work. Take your car here you won't be disappointed.

Geo Engineering

Had the job done in one day. Fabricated custom parts because mngr parts weren't available. Great job!

William Sheehy

Great service...super accommodating!

Barbara Macpherson

I've been bringing my various cars to this shop for years! All the staff is professional, honest, hard-working, and they always fix my cars for a reasonable price. HIGHLY recommended!

CahillandDelene

We have used Alternative Automotive now for at least 4 years for both our Toyota and Lexus. Omar is a gem. He is not only knowledgable and informative but is so kind and patient with customers who have way too many questions:) At the start, I priced the cost of maintenance service at the Lexus dealership and then at Alternative. The difference is astounding and the quality of the work, parts used etc. appears to be the same. We feel so fortunate to have found a local business that has the knowledge and most importantly, the integrity we can always count on!

Kathy Gatlin

Staff are professional, respectful, and answering all questions. Very trustworthy! Thank you.

Farideh Farheidar

Alternative automotive came highly recommended by a family member. Excellent service with same-day turnaround will definitely be bringing my vehicles here from now on.

Adam Powell

So glad we discovered this place for our Lexus. Efficient, reliable, and always straight forward. A+++!

Tim McMillan

We've been customers of Alternative Automotive for a long, long time. We keep coming back because the service is stellar and the prices are reasonable. Our 2010 Prius is back to excellent condition and should last many more years. The communication by Daniel was commendable and he let us know the status often. Steve made sure that the repairs were done as quickly as possible. And they are just nice people who we can trust and we want to support.

Larry Michel

Used Alturnitive for first time and am extremely happy with how Steve and helped me. Well definitely be going back to them for further Automotive needs. Thanks Steve- Don Axlund

Don Axlund

I'm a first-time customer to Alternative Automotive & found them via their service coupon. While in the waiting room area I spoke to a returning customer who spoke highly of Daniel's service repairs, fair pricing & repeated several times of Daniel's honesty. Having high mileage I knew Daniel was looking out for my safety when he suggested my next priority be replacing spark plugs to prevent car breakdown. I will be returning to take action on his professional advice & I highly recommend giving Alternative Automotive a try like I did because now I unexpectedly found my new go-to mechanic who made me feel enthusiastic like his returning customer I met in the waiting room. I wish them continued success. **LINDA**

Linda Earl

Daniel is my go-to man for questions, services, and smiles. I rely on him with his expertise to guide me and I have never wavered. Thanks, Daniel , for the years of friendship and service to my car!

Vi Mooberry

Always great service!

Julie Kort

I've been taking both of my Lexus to Alternative Automotive for years and the team has always been honest about what repairs were actually needed and with some of the best/accurate pricing for parts and labor. I recommended them to a few other folks and they've had equally great experiences. Really appreciate having an honest and reliable mechanic with great service!

Jason Paguio

Very professional, good service, informative and helpful

Debbie Wells

A warning light came on in my 2013 Fiat a couple days ago. I thought I'd take a chance and drive to this shop without an appointment since it worried me. They were busy, but a kind young man named Dan found the problem and replaced my rear taillight bulb while I waited in the a/c. And he didn't charge me a dime. This is where I'll be taking my car from now on and I'll recommend them. Also, this shop, including where repairs are made, is scrupiously clean and orderly.

Maria Brinneman

Five Star Service and Professionalism!!!

Wally 'My Wealth Guru' Saucedo